Privacy Policy

Introduction

The operator of the websites zellbase.com, zellbase.ch, zellbase.de, and the associated analysis portal (portal.zellbase.com) takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the Swiss Data Protection Act (DSG) and this privacy policy.

What Data We Collect

Contact Form Data

When you submit our contact or demo request form, we collect the following information:

• Name
• Email address
• Phone number (if provided)
• Your message

Website Usage Data

When you visit our website, certain technical data may be collected automatically:

• IP address (anonymized)
• Browser type and version
• Operating system
• Pages visited and time of access
• Referring website

How We Use Your Data

We use your personal data exclusively for the following purposes:

• To respond to your inquiries and demo requests
• To improve and optimize our website and services
• To ensure the technical functionality and security of our website
• To comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Functional Cookies

These cookies are necessary for the website to function properly. They include your language preference and cookie consent status. These cookies do not collect personal data and cannot be disabled.

Analytics Cookies

We use Matomo, a self-hosted web analytics tool running on our own infrastructure (stats.philipp.li), to understand how visitors interact with our website. IP addresses are anonymized before storage. All analytics data remains on our own servers and is never shared with third parties. You can opt out of tracking by enabling the "Do Not Track" setting in your browser, which Matomo respects automatically.

Hosting

This website is hosted by Hoststar (Multimedia Networks AG) in Switzerland. All data is stored exclusively on Swiss servers and is subject to Swiss data protection law. No data is transferred to servers outside of Switzerland.

Third-Party Services

On the homepage, we embed videos via YouTube (youtube-nocookie.com) for video playback. The privacy-enhanced mode is used to minimize data transfer to YouTube. No other third-party tracking or analytics services are used on this website.

Your Rights

You have the following rights regarding your personal data:

• Right of access: You can request information about what personal data we hold about you.
• Right to correction: You can request that inaccurate data be corrected.
• Right to deletion: You can request that your personal data be deleted, provided there are no legal retention obligations.
• Right to lodge a complaint: You have the right to lodge a complaint with the relevant data protection authority.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for the duration of the business relationship and deleted upon request. Website usage data is retained in anonymized form for up to 12 months.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page with a revised date. We encourage you to review this policy periodically.

Contact for Privacy Questions

If you have questions about this privacy policy or wish to exercise your rights, please contact us at: Zellbase, Thomas Philipp, Elisabethenanlage 7, 4051 Basel, Switzerland, or by email at info@zellbase.com.

Last updated: March 2026